REFUND POLICY
Simple and transparent refund terms
We believe in straightforward policies. If our service doesn't meet your expectations, we'll work with you to make it right. No fine print, no surprises.
REFUND TERMS
Review the terms before you commit
We keep the refund process straightforward so you know what to expect. Here is how our policy works for IT consulting and technology services.
Service period
Refunds apply to the current billing month only, not past months of service.
Setup fees
One-time setup and onboarding costs are non-refundable after work begins.
Hardware costs
Physical equipment and third-party licenses follow the vendor's return policy.
Cancellation window
Cancel within the first 14 days of a new contract for a full prorated refund.
Get in touch
Have a question about your refund? Let's talk.
Not sure if your situation qualifies? Send us a message and we'll review the details with you directly.
cbitconsulting@hotmail.com
(437) 961-0205